FAQs
What is your return policy?
We currently do not accept returns or issue refunds.Please review product details carefully before placing your order. If you have any questions, feel free to contact our customer support team prior to purchasing.
How long does shipping take?
We offer affordable shipping on all orders.
Tamil Nadu: ₹50
Outside Tamil Nadu: ₹100
Delivery Time
Orders are delivered within 1–6 working days from the order date. Delays may occur due to product availability, festive seasons, or courier issues. Orders are not processed on National Holidays.
Order Cancellation
Orders can be cancelled within 2 hours of placing them by contacting customer support.
Delivery Attempts
Coimbatore: If unavailable, delivery will be rescheduled for the next day.
Other Locations: Delivery will be rescheduled with the courier at your convenience.
Cash on Delivery
Cash on Delivery (COD) is not available.
what is your Terms & Conditions?
Terms & Conditions
By using our website or purchasing from us, you agree to these Terms & Conditions and related policies. If you do not agree, please do not use our services.
Shipping & Delivery
Orders are delivered within 1–6 working days. Delays may occur due to availability, festive seasons, or courier issues. Orders are not processed on National Holidays.
Returns & Refunds
We currently do not accept returns or offer refunds. Please review product details carefully before purchasing and contact support for any queries.
Order Cancellation/Modification
Requests must be made as soon as possible. Changes may not be possible once the order is processed.
Duties & International Fees
International orders may incur customs duties or taxes, which are the customer’s responsibility.
Data Protection
We protect your data under applicable laws. Personal information is collected only when necessary (e.g., orders or newsletter signup). Payments are processed securely via PCI-compliant gateways (e.g., PayPal, Stripe). Sensitive data is SSL encrypted and not stored on our servers.
Cookies
We use cookies to improve user experience. You may manage or disable cookies through your browser settings, though this may affect website functionality.
Contact Form & Newsletter
Information submitted via contact forms is used only to respond to your inquiry. Newsletter emails are optional, and you may unsubscribe anytime.
